Privacy Policy
How we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly when you fill out a contact form, request a quote, or communicate with us. This may include:
- Full name and job title
- Work email address
- Company name
- Phone number
- Project details and messages you submit
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your data to:
- Respond to your inquiries and service requests
- Deliver AI agent build & audit services
- Send relevant updates about our services (only with your consent)
- Improve our website and user experience
- Comply with legal obligations
3. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols.
We do not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted service providers who assist us in operating our business, and only under strict confidentiality agreements.
4. Cookies & Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. These help us understand how visitors interact with our site so we can improve it.
You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
5. Third-Party Services
We may use third-party services such as Google Analytics, email delivery providers, and CRM platforms to operate our business. These services have their own privacy policies governing the use of your information.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at help@softknack.com or visit our Contact page.