Terms of Service
Rules and guidelines for using our website and services.
1. Acceptance of Terms
By accessing or using the SoftKnack website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.
2. Description of Services
SoftKnack designs, builds, hosts, and operates custom AI agents for day-spa businesses — including email and SMS response agents, calendar-integrated booking agents, FAQ agents, reminder/rebooking agents, and other custom agents. Specifics are defined in individual client agreements.
3. Use of Website
You agree to use our website only for lawful purposes. You are prohibited from:
- Attempting to gain unauthorized access to any part of the website
- Using the website to transmit harmful or malicious code
- Impersonating any person or entity
- Interfering with the proper functioning of the website
- Collecting user data without consent
4. Intellectual Property
All content on this website — including text, graphics, logos, icons, images, and software — is the property of SoftKnack Technologies Pvt Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
5. Client Engagements
Our professional services are governed by separate service agreements, statements of work, or contracts executed between SoftKnack and the client. These Terms of Service apply to the use of our website and do not supersede any individual client agreement.
6. Confidentiality
We treat all client information with strict confidentiality. Any information shared through our contact forms, consultations, or service engagements is protected under our confidentiality obligations and will not be disclosed to third parties without your consent.
7. Limitation of Liability
SoftKnack shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services. Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless SoftKnack, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of the website after changes constitutes acceptance of the revised terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us at help@softknack.com or visit our Contact page.